Privacy Policy

• Account data: email, display name, password (hashed), optional demographics.
• Usage data: modules accessed, sessions, acquisition channel, feature interactions.
• Holdings & activity: positions you track, bets, predictions, platform preferences.
• Intel features: radar symbols, journal notes, alerts, signal saves/exports.
• Consent records: privacy, terms, and risk acknowledgement timestamps and document versions.
• Payment data: via Stripe — we store subscription metadata, not full card numbers.
• Device & logs: IP, browser, app version, crash logs when enabled.

Sensitive information. Holdings, betting, journal, and demographic data may be sensitive in some jurisdictions. Provide it only if you choose to use those features.

• Provide, operate, secure, and improve the Services, including AI-generated intel (informational only).
• Process subscriptions, billing, fraud prevention, and support.
• Record consent and risk acknowledgements for compliance.
• Send service, security, and billing communications.
• Send marketing emails only with your consent; you may unsubscribe anytime.
• Enforce Terms and comply with legal obligations.

Contract performance, consent (marketing, optional fields, non-essential cookies where required), and legitimate interests (security, analytics, product improvement, and compliance records) as permitted under PIPEDA, Quebec Law 25, GDPR, and applicable US state laws.

• Prompts are sent to third-party AI providers only when you use AI features (e.g., analyze, explain, chat).
• Holdings or journal context is included only when relevant to the feature you invoke, not by default for all requests.
• We may store prompts and outputs to provide history, support, and security review for a limited period.
• Unless stated otherwise, we configure AI providers so your personal information is not used to train their general-purpose models. Verify this against current provider terms.
• We minimize financial and betting details sent to AI providers where feasible.
• AI features can be avoided by not using AI analyze, explain, or chat tools.

Some features use automated processing to rank signals, generate summaries, or produce signal-strength scores. These outputs are informational and are not used as the sole basis for decisions that produce legal or similarly significant effects about you. You may request information about automated processing by contacting our Privacy Officer.

We share data with service providers only as needed to operate the Services:

• Stripe (payments and billing)
• OpenAI and other AI providers (AI insights features — see Section 4)
• Cloud hosting, email, and notification providers
• Market data and odds API partners (generally no personal data; may include request metadata)
• Analytics and error monitoring (where enabled)

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We may disclose information if required by law or to protect rights and safety.

Data may be processed in Canada, the United States, and other provider locations. Data stored or processed outside your country may be subject to foreign laws and government access requests. We use contractual safeguards where required.

• Account data: while active and as required afterward for legal, tax, or dispute purposes.
• Consent and risk acknowledgement records: retained as needed to demonstrate compliance — not deleted immediately on account closure.
• Telemetry: typically 90 days unless needed for security.
• Payment records: up to 7 years for tax/accounting.

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to processing, and withdraw consent where processing is consent-based.

• Access & correction: update profile fields in Account settings or email us.
• Deletion & export: Account settings or contact privacy@motivefx.ai.
• Marketing: unsubscribe via email links or contact us.
• California (CCPA/CPRA): request disclosure or deletion; authorized agents may submit requests with verification.
• Appeals: if we deny a privacy request where an appeal right applies, contact us for review.
• Non-discrimination: we will not discriminate against you for exercising privacy rights where prohibited.

TLS encryption, password hashing, optional MFA, access controls, and monitoring. We strongly recommend enabling multi-factor authentication where available. No method is 100% secure.

Not directed to anyone under 18 (or local age of majority).

Material changes notified via the Services or email with an updated effective date.

MotiveFX provides informational market intelligence only — not financial, investment, tax, or legal advice. Past performance does not guarantee future results. See our financial advice FAQ and data methodology.